Latest NHS News

Tanja Galloway talks about the work of the NHS App user research team – and the challenges of supporting a fast-moving, inclusive national service.  The NHS App recently achieved a significant milestone: most adults in England (34 million people) have now registered to use it.

Adam Hollings and Humaira Hussein talk about how NHS England Secure Data Environment service is powering life-saving research and treatments across the UK.  NHS England Secure Data Environment service is part of the Secure Data Environment network which is powering life-saving research and treatments across the UK. 

Chiara Garattini and Kate Burn explain how working in our Data and Analytics sub-directorate has challenged the assumptions of our user-centred design team. A big part of early work on projects typically involves helping our colleagues to focus a bit less on the characteristics of their products and the requirements of their internal processes, and to instead start by involving users to understand their needs. Therefore, it's been interesting to work on projects that required our team to get deep into the weeds of the process in order to, ultimately, put the focus back on users. 

Liz Gaffney, Head of NHS England's Secure Data Environment, reflects on the developments of the service one year on. In January, Michael Chapman blogged about our ambitious plans for the NHS England Secure Data Environment (SDE), starting with migrating customers to the service, testing its capabilities and processes, and then scaling up the service to handle wider use.

Claire Dellar talks about her experience of using assistive technology and explains how other people’s choices not to prioritise accessibility affect her. I spend a lot of time in conversations that start something like this: “I’m really sorry I can’t fill in that report, it’s not accessible to me. Can you send it in another format?”